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Any business owner that works with cloud hosting knows the importance of cloud security. That is why we here at Whoa take your security seriously with our multi-layered cloud security. The cloud security that we provide comes in 7 different layers. We have outlined the different layers below to demonstrate to you the kind of peace of mind that we provide our customers.

Layer 1: Physical Security- This layer of security seeks to ensure that the physical access to the data centers that we partner with is sufficiently protected. We ensure this by only doing business with data centers that are Tier IV because of the strict security policies that these data centers have in place. This provides the peace of mind that there is never any unauthorized access to your data.

Layer 2: Network Protection- As the name suggests, this layer of security controls traffic coming in and out of the network. It also provides firewall protection through antivirus, intrusion and application protection, data filtering and malware protection.

Layer 3: Secure Multitenant Architecture- This layer of security provides protection by isolating customer workloads by use of VLAN, VXLAN, and SAN vServer segmentation.

Layer 4: Per-Tenant Firewalls- This ensures that each cloud tenant is protected by an individual firewall. This provides personal security for each individual user and protects from the various threats that are found on the internet.

Layer 5: Host-Based Firewalls- We want all of our clients to be protected by utilizing firewalls built into the operating system. The purpose of this layer of security is two-fold: to protect against threats that might breach the perimeter and protect against threats from the inside.

Layer 6: Antivirus- This layer protects by scanning your system for both inside and outside attacks. We offer this managed service so that you don’t have to worry about it.

Layer 7: Backup and Replication- We protect your data by automatically replicating it to a different geography. This is meant to ensure you that your data is protected against physical and environmental threats.

Here at Whoa, we take your security seriously. If you have any questions about our 7 layers of security, please contact us.

Having access to great products and services is simple, and anyone can do it, but does your IT service provider take the steps needed to become a trusted partner? That’s why we believe that having a “customer first” philosophy in business relationships helps to build trust

We believe that customers should always come first; it sounds cliché, but it is a necessary mantra in the field of IT consulting and services. We’ve all experienced the feeling of being kept out of the loop when it comes to servicing pieces of technology, and can agree that the feeling is not pleasant. However, not all experiences are created equal, and there are still professionals who prefer to go the extra mile.

Having A “Customer First” Philosophy Helps Builds Trust

You know your business like no one else, and you need to focus your time and resources on growing it. No company you hire will be an expert in what YOU do. That is why it is vitally important that real working relationships be built with trust and understanding. We believe that if we learn about your needs and become your trusted partner, we can build something special. It is our responsibility to listen, as well as communicate, effectively, so that our collective teams stay on the same page at all times, and work to bring your brand more success.

We put our customers first, and aim to provide top-notch support at all levels, within the scope of all projects that we manage. Our products and services are excellent, and we aim to prove our worth to your business through quantifiable actions.

Contact us when you’re ready to discuss any needs you currently have.

Your business’s IT infrastructure is the backbone of your company, and without it, chances are your entire organization would be lost. From business critical applications, to employee communication, your servers and workstations are tools that help your business move forward with goals. But, what do you do if a disaster strikes, and leaves your tools damaged or offline?

Planning for disaster recovery doesn’t have to be a painful process. With the right tech partner in place, it can be simple and provide you with reassurance. Purchasing the right software to help backup your mission critical files and applications is key to success, but it is only part of the picture.

You’ll need to know a few things before building the proper disaster recovery plan.

First, you should always create a chain of command. This means that you need to know who gets contacted when, should a tech disaster occur. Your employees are going to ask questions; who communicates with them, and how? It is also crucial that you setup the proper points of contact between you and your tech support.

Next, you need to be prepared to create a list of assets that your technology team has access to, and you’ll need to prioritize business critical applications within this list. It’s good for your IT support to know what you can, and can’t live without, from a technical perspective.

Finally, make sure to create some internal documentation that outline your disaster recovery processes and provide managers with access to it. If an emergency does occur, you’ll want everyone to know that things will be handled proactively. Of course, you can contact us anytime, for help getting started.

So you’ve decided that a cloud-based solution is the best answer to protect your organization’s data. You now must face the critical decision between hosting your data: Private Cloud vs Public Cloud. Should you host on a secure public cloud or utilizing your own private cloud. What is the difference between these two options? In a nutshell: a public cloud hosts storage for different companies at the same time and on the same server (or network) usually using self-contained virtual data centers, whereas a private cloud consists of dedicated servers that contain data for a single organization. With these definitions in mind, we will now take a look at some important considerations when deciding on a solution:

1. Convenience vs Customization

When you host your software on a public cloud you are not responsible for managing or maintaining the hardware where it resides. This responsibility falls to the provider which reduces the amount of time your organization spends in testing and deployment. The price for this convenience is a limit on the amount of customizing you can do to your host environment.

2. Specific Compliance & Security

If your organization has a specific compliance requirement (such as HIPAA, Gramm-Leach-Bliley, etc), a private cloud is likely a necessity. Using a private cloud allows you to ensure the highest possible levels of security due to the fact that your cloud resides behind your own firewall instead of the provider’s firewall.

When it comes to deciding between public or private cloud hosting there is no answer that is always correct; it really does depend on your organization’s needs. If your organization has specific compliance requirements or prefers to have more control over customization you will likely want to consider a private cloud solution first, otherwise you might have everything you need in a secure public cloud solution. If you are unsure which solution would fit your organization best, the cloud experts at WHOA.com are here to help. For more information please contact us.